{"id":3,"date":"2026-04-01T13:01:04","date_gmt":"2026-04-01T13:01:04","guid":{"rendered":"https:\/\/rentacarxanthibs.gr\/?page_id=3"},"modified":"2026-04-03T16:48:38","modified_gmt":"2026-04-03T13:48:38","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/rentacarxanthibs.gr\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h1>Privacy Policy<\/h1>\n<p><em>Last Updated: April 2026<\/em><\/p>\n<h2>1. Introduction<\/h2>\n<p>Rent A Car Xanthi B&amp;S (hereinafter referred to as &#8220;we&#8221;, &#8220;us&#8221;, or &#8220;our&#8221;) is committed to protecting the privacy and personal data of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your personal information in accordance with the General Data Protection Regulation (GDPR) (EU) 2016\/679 and Greek national data protection legislation.<\/p>\n<p>By using our services or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy.<\/p>\n<h2>2. Data Controller<\/h2>\n<p>The data controller responsible for the processing of your personal data is:<\/p>\n<p><strong>Business Name:<\/strong> Rent A Car Xanthi B&amp;S<br \/>\n<strong>Location:<\/strong> Xanthi, Greece<br \/>\n<strong>Email:<\/strong> <a href=\"mailto:info@rentacarxanthibs.gr\">info@rentacarxanthibs.gr<\/a><\/p>\n<h2>3. Personal Data We Collect<\/h2>\n<p>We collect and process the following categories of personal data:<\/p>\n<h3>3.1 Identity and Contact Information<\/h3>\n<ul>\n<li>Full name<\/li>\n<li>Date of birth<\/li>\n<li>Nationality<\/li>\n<li>Email address<\/li>\n<li>Phone number<\/li>\n<li>Residential address<\/li>\n<\/ul>\n<h3>3.2 Identification and Driving Documents<\/h3>\n<ul>\n<li>Passport or national identity card number<\/li>\n<li>Driver&#8217;s licence number, category, and expiry date<\/li>\n<li>Copy of driver&#8217;s licence (where required by law or insurance)<\/li>\n<\/ul>\n<h3>3.3 Payment and Financial Information<\/h3>\n<ul>\n<li>Credit or debit card details (processed securely; we do not store full card numbers)<\/li>\n<li>Billing address<\/li>\n<li>Transaction history<\/li>\n<\/ul>\n<h3>3.4 Vehicle Usage Information<\/h3>\n<ul>\n<li>Rental period and dates<\/li>\n<li>Vehicle pick-up and drop-off locations<\/li>\n<li>Mileage recorded during rental<\/li>\n<li>Incident or damage reports<\/li>\n<\/ul>\n<h3>3.5 Communications<\/h3>\n<ul>\n<li>Messages or enquiries sent to us via email or telephone<\/li>\n<li>Records of correspondence<\/li>\n<\/ul>\n<h2>4. Legal Basis for Processing<\/h2>\n<p>We process your personal data on the following legal grounds under Article 6 of the GDPR:<\/p>\n<ul>\n<li><strong>Performance of a contract:<\/strong> Processing is necessary to fulfil the rental agreement you enter into with us.<\/li>\n<li><strong>Legal obligation:<\/strong> Processing is required to comply with applicable laws, including tax regulations, road traffic laws, and insurance requirements.<\/li>\n<li><strong>Legitimate interests:<\/strong> Processing is necessary for our legitimate business interests, such as fraud prevention, vehicle security, and improving our services.<\/li>\n<li><strong>Consent:<\/strong> Where we rely on your consent (e.g., for marketing communications), you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.<\/li>\n<\/ul>\n<h2>5. How We Use Your Personal Data<\/h2>\n<p>We use your personal data for the following purposes:<\/p>\n<ul>\n<li>Processing and managing your vehicle rental bookings<\/li>\n<li>Verifying your identity and driving eligibility<\/li>\n<li>Processing payments and issuing invoices and receipts<\/li>\n<li>Communicating with you regarding your rental or enquiries<\/li>\n<li>Complying with legal and regulatory obligations<\/li>\n<li>Managing insurance claims and incidents<\/li>\n<li>Preventing and detecting fraud or unlawful activity<\/li>\n<li>Improving our services and customer experience<\/li>\n<li>Sending marketing and promotional communications (only with your consent)<\/li>\n<\/ul>\n<h2>6. Sharing Your Personal Data<\/h2>\n<p>We do not sell, rent, or trade your personal data to third parties. We may share your data with the following categories of recipients where necessary:<\/p>\n<ul>\n<li><strong>Insurance companies:<\/strong> To process claims and comply with insurance obligations.<\/li>\n<li><strong>Payment service providers:<\/strong> To securely process payments.<\/li>\n<li><strong>Government and law enforcement authorities:<\/strong> Where required by law, court order, or to cooperate with official investigations.<\/li>\n<li><strong>IT and cloud service providers:<\/strong> Who assist us in operating our systems, subject to strict data processing agreements.<\/li>\n<li><strong>Roadside assistance services:<\/strong> In the event of an emergency or vehicle breakdown.<\/li>\n<\/ul>\n<p>All third parties are required to process your data securely and in accordance with applicable data protection law.<\/p>\n<h2>7. International Data Transfers<\/h2>\n<p>As a business based in Greece, your personal data is primarily processed within the European Economic Area (EEA). If any transfer outside the EEA is required, we ensure that appropriate safeguards are in place, such as the use of Standard Contractual Clauses approved by the European Commission.<\/p>\n<h2>8. Data Retention<\/h2>\n<p>We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law:<\/p>\n<ul>\n<li>Rental records and associated personal data are retained for a minimum of five (5) years, in accordance with Greek tax and accounting legislation.<\/li>\n<li>Copies of identification documents are retained for the duration required by our insurance provider.<\/li>\n<li>Marketing contact lists are retained until you withdraw your consent or request erasure.<\/li>\n<\/ul>\n<p>After the applicable retention period, your data will be securely deleted or anonymised.<\/p>\n<h2>9. Your Rights Under GDPR<\/h2>\n<p>As a data subject, you have the following rights in relation to your personal data:<\/p>\n<ul>\n<li><strong>Right of access:<\/strong> You may request a copy of the personal data we hold about you.<\/li>\n<li><strong>Right to rectification:<\/strong> You may ask us to correct any inaccurate or incomplete data.<\/li>\n<li><strong>Right to erasure:<\/strong> You may request deletion of your data, subject to legal retention obligations.<\/li>\n<li><strong>Right to restriction of processing:<\/strong> You may ask us to limit the processing of your data in certain circumstances.<\/li>\n<li><strong>Right to data portability:<\/strong> You may request your data in a structured, commonly used, machine-readable format.<\/li>\n<li><strong>Right to object:<\/strong> You may object to processing based on legitimate interests or for direct marketing purposes.<\/li>\n<li><strong>Right to withdraw consent:<\/strong> Where processing is based on consent, you may withdraw it at any time.<\/li>\n<\/ul>\n<p>To exercise any of these rights, please contact us at: <a href=\"mailto:info@rentacarxanthibs.gr\">info@rentacarxanthibs.gr<\/a><\/p>\n<p>We will respond to your request within one (1) month of receipt. In complex cases, this period may be extended by a further two (2) months, and we will notify you accordingly.<\/p>\n<h2>10. Right to Lodge a Complaint<\/h2>\n<p>If you believe that we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA):<\/p>\n<p><strong>Hellenic Data Protection Authority (HDPA)<\/strong><br \/>\nWebsite: <a href=\"https:\/\/www.dpa.gr\" target=\"_blank\" rel=\"noopener\">www.dpa.gr<\/a><br \/>\nAddress: Kifissias 1-3, 115 23, Athens, Greece<br \/>\nEmail: <a href=\"mailto:contact@dpa.gr\">contact@dpa.gr<\/a><br \/>\nTelephone: +30 210 647 5600<\/p>\n<h2>11. Data Security<\/h2>\n<p>We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:<\/p>\n<ul>\n<li>Secure data storage systems with access controls<\/li>\n<li>Encrypted communication channels where applicable<\/li>\n<li>Staff training on data protection obligations<\/li>\n<li>Regular review of our security practices<\/li>\n<\/ul>\n<p>In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority and, where required, affected individuals without undue delay.<\/p>\n<h2>12. Cookies and Website Data<\/h2>\n<p>Our website may use cookies and similar tracking technologies to improve functionality and analyse usage. You may adjust your cookie preferences through your browser settings. A detailed Cookie Policy is available upon request.<\/p>\n<h2>13. Updates to This Privacy Policy<\/h2>\n<p>We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legislation. The revised policy will be made available on our website and, where possible, communicated to you directly. The date of the most recent revision is indicated at the top of this document.<\/p>\n<h2>14. Contact Us<\/h2>\n<p>If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:<\/p>\n<p><strong>Rent A Car Xanthi B&amp;S<\/strong><br \/>\nXanthi, Greece<br \/>\nEmail: <a href=\"mailto:info@rentacarxanthibs.gr\">info@rentacarxanthibs.gr<\/a><\/p>\n<hr \/>\n<p><em>This Privacy Policy is governed by Greek and European Union law.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last Updated: April 2026 1. Introduction Rent A Car Xanthi B&amp;S (hereinafter referred to as &#8220;we&#8221;, &#8220;us&#8221;, or &#8220;our&#8221;) is committed to protecting the privacy and personal data of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your personal information in accordance with the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rentacarxanthibs.gr\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rentacarxanthibs.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rentacarxanthibs.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rentacarxanthibs.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rentacarxanthibs.gr\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":0,"href":"https:\/\/rentacarxanthibs.gr\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"wp:attachment":[{"href":"https:\/\/rentacarxanthibs.gr\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}