FAQ
Find answers to the most common questions about car rentals, bookings, payments, insurance, and our rental policies. If you need more information, feel free to contact our support team.
To rent a car, you need a valid driver’s license, a valid ID or passport, and a credit or debit card in the driver’s name.
The minimum age to rent a car is 21 years old. Drivers under 25 years old may be subject to a young driver fee.
Yes, basic insurance is included in all rentals. Additional insurance options are available for extra protection.
Yes, you can cancel or modify your reservation by contacting us via phone or email. Free cancellation is available up to 24 hours before pickup.
Yes, we offer pickup and drop-off services at the airport, hotels, and other locations upon request.
Most rentals include unlimited mileage. Please check your rental agreement for details.
In case of a breakdown, contact our support immediately. We provide roadside assistance and replacement vehicle if necessary.
Yes, you can add an additional driver for an extra fee. The additional driver must meet all rental requirements.
We use a full-to-full fuel policy. You receive the car with a full tank and must return it with a full tank.
We accept credit cards, debit cards, and cash payments depending on the rental agreement.
Yes, in some cases you can rent a car with a debit card or cash deposit. Please contact us for more information.
No, all costs are clearly stated in your rental agreement. There are no hidden fees.
